We respect your privacy, and we are committed to keep your Personal Data secure and managing it in accordance with our legal responsibilities under applicable data protection laws, in particular, the Malaysia Personal Data Protection Act 2010 (hereinafter referred to as the “Act”). For the purposes of this Privacy Policy, the terms “Personal Data” and “process” and/or “processing” shall have the meaning as prescribed in the Act. Further, “Website” shall mean any world wide web owned by us or our licensor and/or managed by us or our licensor and any other websites, whether known now or in the future.

For absolute clarity, any reference to “we”, “our” or “us” in this Privacy Policy shall include any member of ELY HEALTH PLT, its subsidiaries and its affiliates.
 

By “liking” our and/or our affiliates’ Facebook and/or Instagram or Twitter Account or providing a similar indication of your interest in us in other social media for our sites, you hereby agree that you have read this Privacy Policy and consent to our collection and further processing of your personal data in the manner as specified in this Privacy Policy.

1)  When And How We Collect Your Personal Data
 

• Contact information such as your name, email address, your phone number and mailing address.

• Demographic information like your age, gender, date of birth, age range, or zip code.

• Payment information such as your credit card number and your billing and shipping information if you make a purchase.

• Participate in any of our surveys.

• Register interest and/or request for information of (through our online portals or other available channels) or subscribe to our products and/or services.

• Respond to any marketing materials we send out.

• Other information. If you use our Website, we may collect information about the browser you are using and how often you use our site. We might look at what site you came from, or what site you visit when you leave us.
   

We may collect the following Personal Data from or in relation to you:
 

• Name;

• Address;

• Phone number;

• Date of birth;

• E-mail address;

• Gender;

• Identity card number or passport number.

 

2)  Purpose of Personal Data collected
 

Personal Data that you provide to us voluntarily on our Website and the other related channels may be   
processed and/or disclosed (as hereinafter defined) for the following purposes :

 

• For marketing purposes;

• Processing your order and to deliver the requested product or service to you;

• To improve our products and services;

• to develop, enhance, market and provide products and services to meet your needs;

• to offer you the services of our online shops based on the terms and conditions of the dedicated web-shop;

• to respond to your requests or complaints;

• to send you updates on products, news and event updates, rewards and promotions, special privileges;

• to process your payment transactions; for our credit control service and/or collection of debts due and owing to us; and

• to comply with any regulatory, statutory or legal obligation imposed on us by any relevant authority.

 

3)  Use and Disclosure

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We collect your Personal Data for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time; all you need to do is let us know.
 

We may disclose your personal data to the following third parties:-
 

1. law enforcement agencies, for the purpose of preventing and/or detecting crime or for the purpose of investigations and/or the apprehension or prosecution of offenders and/or protection of national security and/or any purpose that is required or authorized by or under any law or by any order or judgment of a court;

2. government bodies and agencies, to meet our legal and regulatory obligations;

3. other companies, organisations, and/or service providers, to process personal data on our behalf.

 

4)  Transfer of Personal Data outside of Malaysia

 

It may be necessary to transfer your Personal Data to a Third Party located in countries outside of Malaysia. This may happen where the Third Party is based outside of Malaysia or where you access and/or use our Website from countries outside of Malaysia. By continuing accessing and/or using the Website, you consent to such transfer.
 

5)  Accuracy and Completeness of Personal Data

 

You are responsible for ensuring that the information and/or Personal Data you provide us is accurate, complete, and not misleading and that such information is kept up to date.

 

6)  Confidentiality

Personal Data held by us will be kept confidential in accordance with this Privacy Policy pursuant to any applicable law that may from time to time be in force.

Any questions, comments, suggestions or information other than Personal Data sent or posted to the Website or any part thereof by you will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis.
 

We reserve the right to use, disclose, transmit, publish, broadcast and/or post elsewhere such information freely without further reference to you.
 

7)  Links

Our Website contain links to other sites. We are not responsible for the privacy practices or the content of such sites. We have established relationships with advertisers and/or business partners but such relationships are generally technical in nature, or content collaborations.
 

8)  Changes to Privacy Policy

We reserve the right to amend this Privacy Policy from time to time without prior notice. Any changes to the Privacy Policy will be uploaded onto our Website and therefore, we encourage you to check / visit the Website from time to time for any changes on a regular basis.

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