Term
By accessing this website, you are agreeing to be bound by the Terms and Conditions of Use herein, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable laws of Malaysia. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
Product Information
We aim for accuracy. If discrepancies occur, we have the absolute right to adjust our content without prior notice, and we are not liable for any losses due to the changes made.
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External Links
This website may contain numerous links to other Internet Sites including, without limitation, i.e. other affiliation sites and sites that may provide advice or other goods and services which are operated by third party vendors. The provision of the link does not mean that we endorse or accept any responsibility for the content, use, or products and services made available through the associated web sites. By utilising these links, you acknowledge and agree that we are not responsible nor shall we be held in any way responsible for the actions, contents, accuracy, privacy, policies, opinions expressed, services provided, goods sold, or other links provided by these sites. You further acknowledge and agree that we are not responsible either directly or indirectly for any damage or loss caused by the use of or reliance on the linked sites. Should you have any questions regarding these sites, you should address them directly with the relevant site administrator.
Disclaimer & Limitation of Liability
The materials on our website are provided "as is". We make no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
We do not warrant or guarantee the accuracy or completeness of this information, statements, contents or materials and expressly disclaim any liability for any errors, omissions and/or inaccuracies in this information, statements, contents and materials on our website or otherwise relating to such materials or on any sites linked to this site.
Not Medicine Advice
These products are not intended to diagnose, treat, cure, or prevent any disease. If you have a medical condition, or are taking any medication, or if you are pregnant or lactating, please consult your health care professional before taking any of our products.
The information on this site is designed for informational purposes only. It is neither intended nor implied to be a substitute for informed medical advice or care. No action or inaction should be taken by you based solely on the information on this website. You should not use this information to diagnose or treat any health problems or illnesses without consulting your health care professional beforehand.
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We will not be held liable for any loss or damage caused by your reliance on information obtained through this website or services.
Governing Law
These terms are governed by Malaysian laws. By using our website, you consent to be bound by the jurisdiction of the Malaysian courts. If you are accessing our site from outside Malaysia, you are solely responsible for all compliance of Malaysian laws.
Policy Changes & Validity
We might update our website or terms herein. We may review our other policies on this site regularly and from time to time. If any clause is deemed void or unenforceable, it will not impact the validity of the other clauses.
We reserve the right to correct errors and/or update the content on this website at any time without notice and at our absolute discretion.
Privacy Policy
We respect your privacy, and we are committed to keep your Personal Data secure and managing it in accordance with our legal responsibilities under applicable data protection laws, in particular, the Malaysia Personal Data Protection Act 2010 (hereinafter referred to as the “Act”). For the purposes of this Privacy Policy, the terms “Personal Data” and “process” and/or “processing” shall have the meaning as prescribed in the Act. Further, “Website” shall mean any world wide web owned by us or our licensor and/or managed by us or our licensor and any other websites, whether known now or in the future.
For absolute clarity, any reference to “we”, “our” or “us” in this Privacy Policy shall include any member of ELY HEALTH PLT, its subsidiaries and its affiliates.
By “liking” our and/or our affiliates’ Facebook and/or Instagram or Twitter Account or providing a similar indication of your interest in us in other social media for our sites, you hereby agree that you have read this Privacy Policy and consent to our collection and further processing of your personal data in the manner as specified in this Privacy Policy.
1) When And How We Collect Your Personal Data
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Contact information such as your name, email address, your phone number and mailing address.
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Demographic information like your age, gender, date of birth, age range, or zip code.
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Payment information such as your credit card number and your billing and shipping information if you make a purchase.
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Participate in any of our surveys.
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Register interest and/or request for information of (through our online portals or other available channels) or subscribe to our products and/or services.
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Respond to any marketing materials we send out.
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Other information. If you use our Website, we may collect information about the browser you are using and how often you use our site. We might look at what site you came from, or what site you visit when you leave us.
We may collect the following Personal Data from or in relation to you:
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Name;
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Address;
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Phone number;
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Date of birth;
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E-mail address;
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Gender;
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Identity card number or passport number.
2) Purpose of Personal Data collected
Personal Data that you provide to us voluntarily on our Website and the other related channels may be
processed and/or disclosed (as hereinafter defined) for the following purposes :
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For marketing purposes;
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Processing your order and to deliver the requested product or service to you;
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To improve our products and services;
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to develop, enhance, market and provide products and services to meet your needs;
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to offer you the services of our online shops based on the terms and conditions of the dedicated web-shop;
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to respond to your requests or complaints;
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to send you updates on products, news and event updates, rewards and promotions, special privileges;
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to process your payment transactions; for our credit control service and/or collection of debts due and owing to us; and
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to comply with any regulatory, statutory or legal obligation imposed on us by any relevant authority.
3) Use and Disclosure
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We collect your Personal Data for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time; all you need to do is let us know.
We may disclose your personal data to the following third parties:-
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law enforcement agencies, for the purpose of preventing and/or detecting crime or for the purpose of investigations and/or the apprehension or prosecution of offenders and/or protection of national security and/or any purpose that is required or authorized by or under any law or by any order or judgment of a court;
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government bodies and agencies, to meet our legal and regulatory obligations;
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other companies, organisations, and/or service providers, to process personal data on our behalf.
4) Transfer of Personal Data outside of Malaysia
It may be necessary to transfer your Personal Data to a Third Party located in countries outside of Malaysia. This may happen where the Third Party is based outside of Malaysia or where you access and/or use our Website from countries outside of Malaysia. By continuing accessing and/or using the Website, you consent to such transfer.
5) Accuracy and Completeness of Personal Data
You are responsible for ensuring that the information and/or Personal Data you provide us is accurate, complete, and not misleading and that such information is kept up to date.
6) Confidentiality
Personal Data held by us will be kept confidential in accordance with this Privacy Policy pursuant to any applicable law that may from time to time be in force.
Any questions, comments, suggestions or information other than Personal Data sent or posted to the Website or any part thereof by you will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis.
We reserve the right to use, disclose, transmit, publish, broadcast and/or post elsewhere such information freely without further reference to you.
7) Links
Our Website contain links to other sites. We are not responsible for the privacy practices or the content of such sites. We have established relationships with advertisers and/or business partners but such relationships are generally technical in nature, or content collaborations.
8) Changes to Privacy Policy
We reserve the right to amend this Privacy Policy from time to time without prior notice. Any changes to the Privacy Policy will be uploaded onto our Website and therefore, we encourage you to check / visit the Website from time to time for any changes on a regular basis.
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